Euroclear Bank’s Collateral Management Services adopts Taskize collaboration platform and Symphony Messaging integration

LONDON, 02 APRIL 2025 – Collateral Management Services at Euroclear Bank is now using Taskize, the leading investment operations collaboration platform – as well as its integrations with email and Symphony Messaging – to make query resolution faster and easier to manage. 

Taskize provides a single ecosystem where different stakeholders can exchange, negotiate and conclude their deals, allowing all information to be shared instantaneously regardless of existing communications technologies each party uses.    

From ensuring collateral sets are up to date to fine-tuning processes to align with counterparty preferences, all tasks can be handled seamlessly, using only a fraction of the resources.  Many of the users will be front-office traders, drawing on Taskize’s platform – and integration with Symphony Messaging – to keep communication flowing, both with Euroclear as a tri-party agent and their trading counterparties.  

Mike Reece, Managing Director, Head of Collateral Management Services & Head of Euroclear Bank Client Services, comments:  

“Taskize is central to the way many Euroclear teams already communicate and collaborate, both internally and externally with middle and back-office teams.”  

“The key benefit in now integrating Taskize with our collateral management workflow is to offer our counterparties a platform through which they can engage with us in a consistent, clear manner that reduces cost, reduces risk and improves client satisfaction across front, middle and back-office teams.”  

“Discussions around collateral can be lengthy, so it is essential that we use a modern, purpose-built communications platform to host an open dialogue through which to provide regular updates, and resolve issues, promptly and in their entirety.” 

Bertrand Hanappe, Euroclear’s Head of Collateral Client Services, said: 

“Our rollout of Taskize was guided by the principle that clients must be one click away from collateral expertise. For instance, real-time exchange is the new standard in the collateral ecosystem, and we are proud to arm clients with this capability at such a pivotal moment for the industry.” 

Diederik Geeraerts, CEO of Taskize, adds:  

“Taskize enhances the way financial institutions interact with their clients and counterparties, saving time and money, reducing regulatory risk around query resolution.” 

“Amid mounting collateral complexity, offering a best-in-class client experience is essential to both enhancing existing counterparty relationships and establishing new ones.  Selecting the Taskize platform and our Symphony Messaging and email integrations to more effectively manage enquiries, Euroclear’s Collateral Management Services team has made clear its intention to streamline communications and bolster counterparty relationships, now and well into the future.”