New live demo – Driving operational efficiency with Taskize’s MI Reporting

In our latest demo video – recorded live on stage with an audience of senior banking professionals – Taskize’s Head of Product showcases MI reporting capabilities, and how analytics and insights enable firms to better understand their post-trade operations and performance.  

Here’s how Taskize’s MI reporting can transform your operations, as highlighted by Kishan Bharwad: 

1. Tracking key metrics 

The MI reporting feature allows you to track essential metrics such as issue causes, the number of queries handled, response times, and query resolution times.  

For example, by identifying “missing commission” as an issue cause, the system helps you understand the frequency and impact of such issues on your business.  

This level of detail is invaluable for teams looking to fine-tune their processes and improve service delivery. 

2. Real-time data alignment 

One of the significant advantages of using Taskize is the ability to ensure all parties are working from the same data set – this feature is particularly crucial when resolving queries with counterparties.  

With both parties having access to the same information, discrepancies in service level agreements can be minimised, leading to more accurate and timely resolutions. 

3. Identifying problematic counterparties 

The MI reporting capability also provides clear visibility into which counterparties are causing the most operational headaches. While traditional email-based operations might leave users relying on gut feelings to identify problem areas, Taskize gives you the data to back up those instincts.  

This insight allows businesses to address issues proactively, potentially renegotiating terms or improving communication with high-maintenance partners. 

4. Root cause analysis 

The platform doesn’t just help you track what’s happening; it also delves into why issues occur. By examining the root causes of queries, Taskize enables organisations to address systemic problems that might be causing recurring issues.  

For instance, if 51% of your queries are due to a specific issue like “missing commission,” you can allocate resources to fix this root cause, thus preventing future occurrences and saving valuable operational time. 

5. Flexible reporting and integration  

Taskize’s dashboards are just the beginning. The platform also offers exportable reports and an API for integrating MI data with your existing reporting solutions. Whether you need to present findings in Excel or incorporate them into a broader data analytics framework, Taskize provides the flexibility to do so seamlessly. 

Overall, Taskize’s MI reporting is more than just a reporting tool – it’s a gateway to operational excellence. By providing in-depth insights, real-time data alignment, and flexible reporting options, Taskize empowers businesses to optimise their processes, reduce risks, and ultimately deliver better service to their clients.