2025 Predictions – Interoperability in financial services

In the fourth and final episode of this year’s Taskize predictions videos, we sit down with our Head of Product, Kishan Bharwad. With eight years of experience at Taskize, Kishan shares his insights on the role interoperability will play in shaping the financial services industry. 

The key theme for 2025: Interoperability 

The financial sector is a highly interconnected ecosystem of products, services, and technologies.  

As Kishan points out, interoperability is essential for financial institutions looking to optimise efficiency and enhance client experience. Customers rely on multiple tools and platforms, and they expect seamless integration to achieve their strategic goals effectively.  

In 2025, the industry will focus on ensuring that these diverse systems work together more cohesively, reducing friction and streamlining operations. 

How will this impact the sector? 

The push for interoperability will bring significant improvements to critical operational workflows, including collateral management, security settlements, and corporate actions.  

These areas have traditionally been highly fragmented, creating inefficiencies and bottlenecks for operations teams.  

As Kishan sets out in the video interview, this year will see enhanced interconnectivity between platforms, leading to more streamlined and automated processes. This transformation will allow institutions to resolve issues faster, reduce manual interventions, and ultimately drive better business outcomes. 

Where does Taskize fit in? 

Taskize is uniquely positioned to support the financial sector’s shift towards greater interoperability. As Kishan explains, Taskize doesn’t generate operational breaks or exceptions. Instead, the platform helps firms manage and resolve these challenges more efficiently.  

By transforming operational breaks into actionable work items, Taskize enables teams to prioritise and address exceptions effectively. The platform seamlessly integrates with widely used communication tools such as Microsoft Teams and email, allowing operations teams to collaborate in real time across different systems. 

 This ensures that issues are resolved quickly and efficiently, reducing delays and enhancing overall workflow efficiency. 

Stay tuned for more insights from our 2025 predictions series as we explore the key trends that will define the future of financial operations. 

In case you missed it, check out the previous video in this series featuring Taskize’s CRO, where he shares his insights on the upcoming transition to T+1 settlement in Europe and the UK and its implications for the global financial services sector.